DELIVERY POLICY

We offer three options regarding shipping:

1. Collect at The Mark of B Studio, Upington

  • The day after payment reflects, your order is packed and you will be notified by email when ready. The parcel can be collected weekdays between 9 AM and 5 PM.

2. Door to Door Courier

  • We want you to receive your clothing as soon as possible, and we try to ensure that all deliveries run smoothly and efficiently. Depending on where you are situated in South Africa delivery times will vary, but as a guide, most major destinations will be delivered within 3-5 working days from the time of order. Deliveries are done Monday to Friday between 8 AM and 5 PM. If an order is made on a Friday, or during the weekend, it will only be processed on the following Monday.
  • The Mark of B makes use of Aramex couriers who delivers to your door, so please provide us with a physical address.
  • We charge a fee of R 99 (per parcel 0-2 kg) for this service for all orders under R 1000. Orders over R 1000 will be at no charge. Our delivery service requires a person to sign for the parcel, please ensure that you or a third party is present at the delivery.
  • If you would like to determine the status of your order, you can do so through one of the following channels:
  1.        Track your order by visiting www.aramex.co.za
  2.        Email us: betty.vdwalt@gmail.com
  3.        Call us on 054 332 2464

3. Arrange you own Courier

  • The day after payment reflects, your order is packed. Once notified by email that your parcel is ready for collection you may arrange your courier to collect at given address.